Cloud Computing Research: Better ways to design SLAs

Service Level agreements (SLA) are expected to be main hinge on the success of cloud computing will depend. As more enterprises get on to cloud platform, a standardized SLA provide a fast and quick means to avail and offer services. Here is an interesting paper on " Cost and Benefit analysis of SLA"

M.Maurer, et al. Cost-benefit analysis of an SLA Mapping approach for defining standardized Cloud Computing Goods, Future Computer systems ( doi:10.1016/j.future.2011.05.023)